FAQs

Frequently Asked Questions

Brief list of FAQs

how can we guarantee quality?

Always a pre-production sample before mass production;
Always final Inspection before shipment;

How you Product Packaging?

We do packaging in a Corrugated Box , Polybags & Bubbles, Brown Paper or as per buyer’s demand.

What is the shipping process?

We offers air and sea shipping services according to the requirement of clients .We offers port to port , door to door . fob shipping

What payment methods do you accept?

We accept payments through bank transfers, PayPal, and credit/debit cards.

Does Mehak Impex offer discounts for bulk orders or repeat customers?

Yes, we offer discounts for bulk orders and repeat customers. Please contact us for more information on our discount programs and to discuss your specific requirements.

What kind of customization options are available?

Mehak Impex offers a range of customization options, including size, shape, color, and design. We can also work with you to create custom patterns or engravings on their products.

Does Mehak Impex offer customization or private labeling services?

Yes, we offer customization and private labeling services for many of our products. Please contact us to discuss your specific requirements and we will work with you to create a tailored solution.

What is the lead time for orders?

The lead time for orders will depend on the quantity and complexity of the order, as well as the availability of the products. We strive to fulfill orders as quickly as possible while maintaining the highest standards of quality. Please contact us for more information on lead times for specific products and quantities.

What is the minimum order quantity for products at Mehak Impex?

The minimum order quantity may vary depending on the product. Please contact us for more information regarding minimum order requirements for specific products.

What materials are used in Mehak Impex's products?

Mehak Impex primarily uses natural materials such as horn and bone in its products. The company sources these materials from ethical and sustainable sources to ensure that its products are environmentally friendly and socially responsible.

What payment options are available for purchasing products from Mehak Impex?

Mehak Impex offers several payment options for customers, including PayPal, bank transfer, and Western Union. These options provide customers with safe and convenient ways to make their purchases.

What shipping options does Mehak Impex offer?

Mehak Impex offers a variety of shipping options to ensure that customers receive their orders quickly and efficiently. The company uses reputable shipping carriers such as DHL, TNT, FedEx, and UPS to ensure that orders are delivered on time and in good condition. Each of these shipping options has its own benefits, such as speed, reliability, and cost-effectiveness, allowing customers to choose the option that best meets their needs.

How long does it take for orders to be shipped?

The shipping time for orders depends on the product and the shipping method chosen. Mehak Impex strives to process and ship orders as quickly as possible, and customers can track their orders to stay informed throughout the shipping process.

Do you offer any discounts or promotions on payments?

Yes, we occasionally offer discounts or promotions on payments made through specific methods or during certain periods.

Can I pay in a currency other than USD?

Yes, we accept payments in multiple currencies, including EUR, GBP, and AUD. However, please note that exchange rates may apply and you should check with your bank or payment provider for any additional fees or charges.